FAQ

What is bike share?

Bike share is a service that makes public bicycles available for shared use to individuals on a short term basis. The bikes can be unlocked from one station and returned to any other station in the system, making bike share ideal for short, one-way trips. You can use them to commute, run errands, visit friends, or casually cruise the city. Bike share also improves air quality by reducing vehicle emissions, promotes personal health and supports local business.


How does bike share work?

Bike share is designed for quick trips with convenience in mind, and is typically used for one-way trips (getting from Point A to Point B). Once you join or purchase a pass, you can unlock a bike from any station in the system and return it to any other station in the system. Rides are limited to short lengths of time to make sure that bikes are available for all users to “share” throughout the day. Bikes can be kept out for longer rides, but extra fees apply.


When should you use bike share vs. bike rental?

Bike share is ideal for short, one-way rides – getting from Point A to Point B. If you’d like to take a long ride (e.g., keep a bike out for an entire afternoon or day), it’s typically more cost-effective to rent a bike from a rental shop.


Do I need bike share if I own a bike?

Bike share can still be very useful even if you own your own bike. It’s ideal for one-way trips, when you wouldn’t be able to ride your own bike back home. It also saves the hassle of having to carry around a bike lock and find a place to lock your bike, and you never have to worry about your own bike getting stolen (or parts getting stolen) if you leave it locked outside in a city. Using bike share instead of your own bike can also spare your bike from unnecessary wear & tear that a city can put on a bike.